Return and Refund
Payment Confirmation
For Services:
- Delivery Method: Customers will receive payment confirmation via email.
- Time Frame: Payment confirmation will be sent within 1 hour of completing the transaction.
Refund Policy
Our goal is to ensure customer satisfaction with our flight ticket services. However, we understand that plans can change, and we offer a clear refund and cancellation policy.
- Refund Method: Refunds will be processed using the original mode of payment.
- Processing Time: Please allow up to 45 days for the refund transfer to be completed.
No Refund Policy
- If no refund is available for certain promotional or discounted tickets, this will be clearly communicated to customers before the purchase decision is made to prevent any misunderstandings or disputes.
Cancellation Policy
- Cancellation Window: Customers can cancel their flight ticket order within 24 hours of booking.
- Refund Process: Upon cancellation, refunds will be made back to the payment solution used initially by the customer. Please allow up to 45 days for the refund transfer to be completed.
- Conditions: Specific conditions under which cancellation will be allowed will be detailed during the booking process.